Returns & Refunds
RETURN AND REFUND POLICY FOR ONLINE PURCHASES
Your exchanges and returns can be made at our Maillots Maillots Store located at 705 Boul. St-Paul Quebec, J0K 3E0, within 30 days of your purchase. Please see below for exceptions.
Please come to the shop with the following required items:
- The original invoice for the transaction
- The credit card used during your purchase (If you have paid your purchase by Paypal, the amount of the return will be refunded to you by means of a gift card Maillots Maillots).
- Items you wish to exchange or return.
Return with original receipt: You will receive a refund according to the original payment method. If you do not present the original payment card, you will receive a gift card.
Return without original receipt: Exchange only for an item of value equal to the current selling price. A cash receipt will not be issued for this purpose.
Return of an order placed by Paypal: The amount of the return will be obligatorily refunded to you by means of a gift card Maillots Maillots.
- Any goods eligible for return must be in its original packaging, must not have been worn, must not have been washed and the price labels must still be attached.
- A gift card cannot be refunded or replaced if lost or stolen.
- Shipping and handling costs will not be refunded.
ONLINE RETURN AND REFUND POLICY
We are happy to refund all products purchased online within 30 days of the date of purchase. Returns can be made either by mail or in our store and exchanges can be made only in the store. An acquisition/gift card cannot be refunded or replaced if lost or stolen.
The returned merchandise must be unworn and unwashed and in its original condition and packaging, with price labels still attached. Refunds will be made according to the method of payment used at the time of purchase.
We strongly recommend that you keep your underwear when trying on swimsuits until you are sure that the size and style are right for you.
PROMOTION : Please note that returning items purchased during a promotion may void the terms and conditions of this offer. In this case, the value of the returned item and other items included in the promotion will be recalculated based on the new terms and conditions of sale.
Maillots Maillots Store reserves the right to refuse any return of goods not listed above and items that have been worn, misused, altered, soiled, washed or damaged in any way. Items received in this condition will be returned to the customer. No credit will be granted and the buyer will have to pay for the return of goods and waive any claim.
RETURN BY MAIL PROCEDURE
Please note that we only offer a refund for returns by mail. To make an exchange or purchase a different item, please return your original purchase and place a new order on our site.
Please use the Return form provided with your order to return the ordered goods online (or click here to download it). Please return to the following address by mail or courier of your choice at your own expense:
Maillots Maillots Store
A/S Returns online shopping
705 Boul.de L'industrie
All orders shipped will have a return label included in the package. If you wish to use it, an amount of $10.00 + taxes will be deducted from your refund.
Shipping and handling costs will not be refunded unless the merchandise is returned because it is defective, or unless Maillots Maillots Store is made a mistake. In this case, the goods must only be returned by post.